Courses

Admission Requirements

Grade 11
2 years confirmed work experience

Certification and Examination Authority
Upon successful completion of this programme, learners will receive a Certificate: Career Development Information Officer issued by the Quality Council for Trades & Occupations (QCTO).

One (1) year full-time or two (2) years part-time

101408 Occupational Certificate

Computer Technician NQF 5

Upon completion of the qualification students will be expected to provides technical assistance to users, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases, systems and the internet.

The qualification outcomes cover types of software, hardware, components, upgrading and troubleshooting a computer, formatting and partitioning hard drives, and network topologies. Green technology, maintaining records of daily problems and remedial actions, and prepare evaluations for systems performance.

12 months

Career Options

Computer Database Assistant
Software Developer
Computer/Network Support Technician
System Administrator
Project Manager and other related occupations.

ICT COURSES

MICT SETA Accreditation: ACC/2013/06/3022

END USER COMPUTING

National Certificate: Information Technology:

End User Computing (131 credits)

End User Computing is an essential skill in any business today and is required in order for businesses to meet local and global economic challenges and requirements of a digital world.

12 months

Operate a Personal Computer
English Communication Fundamentals
Business Calculations 101
MS Word
MS Excel
MS Access
MS PowerPoint

Internet and E-mail

IT Concepts

TECHNICAL SUPPORT

78964: Further Education and Training Certificate: Information Technology:

Technical Support ( 163 credits)

The Information Technology (IT) Technical Support is based on a cutting-edge new Learnership model that uses Blended Learning: an approach that innovatively takes advantage of both digital learning and the tried-and-tested benefits of instructor-led learning. Digital learning offers exceptional convenience, pace, choice and flexibility, while instructor-led learning, in a face-to-face learning environment guided by expert facilitators, brings structure to the learning experience.

This Learnership will equip qualifying learners with well-rounded entry-level professional Technical Support skills and good fundamental knowledge of the Information Technology field, coupled with interpersonal and business skills

12 months

Learner Induction and Orientation for eLearning
Module 1: Communicate Effectively in a Technical Support Environment (48 credits)
Module 2: Mathematical Literacy (16 credits)
Module 3: Computer Technology Principles & Support (66 credits)
Module 4: Data Communication and Networking Support (56 credits)

SYSTEM DEVELOPMENT

78965 Further Education and Training Certificate:

Technical Support ( 163 credits)

Systems developers are required to create, maintain, audit and improve the IT systems within an organisation. A system developers function can extend to include database management, web programming, multimedia and writing code and more.

The work of an IT systems developer is one that requires a strong technical component and a desire to keep learning. The world of information technology is constantly changing as the world moves rapidly into the digital age.

12 months

Module 1. Introduction to computer systems and technology
Module 2. Computer architecture, networking and data storage systems
Module 3. Introduction to computer programming
Module 4. Principles of internet-based software development
Module 5. Information systems analysis
Module 6. Resolving customer complaints
Module 7. Testing IT systems
Module 8. Business communication
Module 9. Mathematics

SHORT ICT COURSES

ICT 3 Months Course

18 credits

The course is an introduction to computer and the Microsoft Software, one of the dominating and popular computer software in current technology both in business and in the workplace.

The course will help you understand the primary Office components such as Excel (for data spreadsheets,), Word (for writing/word processing) and PowerPoint (Presentations). The course was designed to help you become highly comfortable with using all this popular software to help you succeed in your career or business.

3 months

Ms Word
Ms Excel
Ms Power Point

ICT 6 Months Course

43 credits

The world has gone digital. Understanding the basic concepts of the internet and how to use it in the business environment is a very essential skill that anyone should have. In a world driven by digital technologies such as Computers and Mobile phones sending messages electronically has become a virtual norm. In this course your will understand the concepts of writing, replying and forwarding emails as well as how attachments and links work.

You will also understand how to get on to the internet and how to use it. You will learn about the internet browsers such as Microsoft Internet Explorer, Mozilla Firefox and Google Chrome. Some of the basic concepts include understanding URLs, links and search engines.

6 months

Operate a Personal Computer
MS Word
MS Excel
MS Access
MS PowerPoint
Internet and E-mail

ICT Office Administration

79 credits

8 months

Operate a Personal Computer
MS Word
MS Excel
MS Access
MS PowerPoint
Internet and E-mail
IT Concepts
Business Documents
Interview Preparation and CV Layout

SERVICES SETA COURSES

Services seta accreditation No: 12799

New venture Creation NQF 2 and 4

(138 and 149 respectively)

This qualification is intended for persons who wish to start, operate, manage, and grow a new small to medium business venture. Learners attempting this qualification will be equipped with a variety of technical, business managerial and personal skills and strategies to help them succeed in the creation and sustenance of a business. The successful learner will develop a sound foundation for the application of these skills and knowledge to explore a diverse range of entrepreneurial opportunities.

12 Months

Generic Management NQF 4

Further Education and Training Certificate: Generic Management (150 credits)

The Further Education and Training Certificate in Generic Management NQF Level 4 is an accredited full qualification quality assured by Services SETA. It has been specifically developed to build a wide range of management competencies.

Key competencies developed include planning, leading, staff motivation, organising, budgeting, ethics, and essential skills like decision making, motivation, and negotiation.

This qualification specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers or team leaders. The qualification introduces key terms, rules, concepts, principles, and practices of management that will enable learners to be informed managers in any occupation. It has also been developed to enable managers or prospective managers to access higher education and provide flexible access to life-long learning.

The qualification is widely recognised as a starting point for managers who are climbing the corporate ladder and it provides successful learners with access to the National Certificate in Generic Management NQF Level 5.

12 Months

CORPORATE TRAINING

Corporate training is important because it provides a path for companies to meet their goals by empowering employees with skills andknowledge. Corporate training programs are essential to employee success and therefore also essential to overall company success.

Our corporate training programme turnemployees’ capabilities into productive and profitable objectives into substantial outcomes

Chemistry Corporate Service

Develop standard operating procedures (SOP)
Develop work instructions (WI)
Instrument calibration (XRF, ICP)
Method Validation
Instrument validation
Study to Improve turnaround time

Some of our Corporate Courses

Business Report Writing

The programme has been developed to assist delegates to grasp the essential components of various types of reports and their formats. Delegates are shown how to plan, write and edit reports for use as executive decision-making tools, including validation in order to present credible reports for management evaluation.

Paperwork – the unofficial “grease in the axles” of the business world. Even as we move further and further into the paperless future, digital paperwork remains as a bastion of processing business processes. Writing is, therefore, a critical skill. The difference that effective writing skills make to every layer of the organisation, cannot be understated. When communications are clear, concise and accurate, with the appropriate amount of detail and nuance, the whole business benefits. Misunderstandings don’t happen, things don’t get overlooked, and operational inefficiencies are discovered and addressed.

The Business and Report Writing Skills course is all about writing effectively and professionally in the business environment. Delegates learn how to craft clear, unambiguous communication in plain language that improves the quality of written documentation, and how to recognise the conventions and features specific to business texts in order to use them as needed.

The course pays specific attention to report writing, which is included to help delegates relate the features of a range of reports to the information needs of a business. The Report Writing modules teach delegates how to identify information sources, compile function-specific business reports, and follow reporting deadlines. Delegates also learn how to plan research and allocate resources to maximise efficiencies and minimise costs while achieving their information objectives.

Module 1: Identify and collect information needed to write a function-specific text

Module 2: Use textual features and business text conventions for effective writing

Module 3: Organise and structure text appropriately for a business function

Module 4: Compose a function-specific text using plain language

Module 5: Relate the purpose, content, form, frequency and recipients of range of reports

Module 6: Identify information sources and procedures for obtaining information

Module 7: Compile a report for a specific business function

Module 8: Liaise with relevant parties and verify that reported information is in accordance with requirements

Module 9: Plan a report to meet audience and information requirements

Excel

The programme has been developed to assist delegates to grasp the essential components of MS Excel from beginners level to advanced. Delegates will be able to understand the concept of spread sheets and will be able to demonstrate the ability to use a spread sheet application on a computer

Employees can benefit from Excel training in many ways, from increasing value to learning better tools to improve their work output. The advanced training will not only provide employers with higher-skilled employees but will also provide employees with tools that can help them work more effectively in their current positions and equip them to advance to higher-level positions, it can also provide numerous benefits for the company.

We believe that there is no better way to empower your workforce, improve their skills, and make them more valuable to the company than allowing them to use vital programs to maximum effectiveness.